AdamCoffeeOverflow moduleTeam engagement
Overflow Achievement
XP, levels, achievements, themes, and localized feedback layered into the FreeScout experience.
Free moduleCommunity releasePublic AGPL releaseReal deployment use
Overflow Achievement adds progression and recognition inside FreeScout through achievements, levels, notifications, themes, triggers, and localized content. It is meant to make internal momentum visible without changing the underlying support workflow.
Best forTeams that want visible recognition and friendly internal progression inside the help desk.
Real interface
See it inside FreeScout.
Screenshots are pulled from the public module documentation.
What it includes
Designed for the daily workflow.
- XP and level progression
- Achievement and trophy collections
- Toast feedback for unlocks and levels
- Large libraries of triggers, icons, and quotes
- Multiple presentation themes
- English and French content
- Additional locale packs
- PostgreSQL support
Installation outline
Use the release package, not the repository source ZIP.
Always review the current release notes and repository instructions before installing or updating.
- 1
Download the release package from GitHub.
- 2
Copy the module folder to Modules/OverflowAchievement.
- 3
Activate it in Manage → Modules.
- 4
Run the included migrations and review the module settings.
Custom work
Need a custom module for your workflow?
Share the problem, your FreeScout setup, and the result you want. The request page prepares a structured email without storing your information.